How can we help?

FAQ

Ordering

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. In the discription you can find the size what the models is wearing.

I haven't received an order confirmation. What should I do?

If the amount has been debited from your account, it's possible that the email ended up in your spam folder. Always check there first!

Additionally, please make sure you have correctly entered your email address. You won't receive any confirmation if you only provide your mobile number.

If you still can't find it, we would be happy to help you figure it out. Send an email with a screenshot of your payment to info@fearless-blood.com

I have entered the wrong address and want to cancel or change my order. What should I do?

Please contact us as soon as possible. Make sure you have your order number ready. If your order has not yet been handed over to the postal carrier, we can see what we can do for you. If your package has already been handed over, unfortunately, we cannot change the address for this order.

In the case of an incorrectly filled address, your order will be returned to us. Once we receive it, we will update the address and resend it immediately! info@fearless-blood.com

What is the delivery time of my order?

If you order before 15:00 (Netherlands/ Belgium), you will receive your order within 1 to 3 working days. For European and international shipments, you will receive your order between 4 and 7 days. You will receive a track and trace number to follow your order.

Please note that Fearless Blood ships from the Netherlands.

Can I cancel my order?

Yes, if your order has not shipped out yet. You can reach out to info@fearless-blood.com to cancel your order with your order number and name on the shipping address.

Shipping, Returns & Exchanges

Can I return a product?

Yes, certainly! Make sure you follow the steps, and we will take care of the rest. Shipping costs are non-refundable

How to return?

To receive a refund of the purchase amount, the following conditions must be met:

- The item must be in unused and original condition, including all labels.
- Within 14 days of receiving the order, you must notify us via email by sending an email to info@fearless-blood.com. Please mention the order number and the reason for the return. If all conditions are met, the amount will be refunded within 30 business days.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.

For international purchases, we ship via Post NL. Post NL typically delivers within 4-7 days from leaving our warehouse, but we strive to send all orders via the quickest route available. This service includes a tracking number. Please note that customs fees and any taxes associated with your purchase are the responsibility of the customer. Customs authorities require us to declare the value of the item directly on the package. Delivery charges are calculated based on volumetric weight and are displayed at the time of ordering. While timely delivery is important, it is not a guarantee under this Agreement. We shall not be held liable for any direct or indirect loss of profits, financial loss, or damages suffered by you as a result of reasonable delays or delays caused by unforeseen circumstances beyond the reasonable control of Fearless Blood or delays caused by reasonable rescheduling of deliveries.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.